Smart Communications

A leading global cloud-native provider of Customer Communication Management (‘CCM’) and Inbound Conversation Management (‘ICM’) software solutions.

Date

October 2025

Sector

  • TMT

Smart Communications is an industry-leading, award-winning technology provider trusted by more than 650 enterprise organisations worldwide – including many of the world’s top financial services, insurance, and healthcare brands. Its Conversation Cloud™ platform is purpose-built for the needs of complex, highly regulated industries, delivering personalised, compliant, and digital-first customer conversations at scale across the entire customer lifecycle. Today, the company employs more than 400 people and operates globally with offices in Europe, North America, Australia, and Singapore.

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